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If your water has been turned off and you are paying over the phone or online, you will need to call the Customer Service office after payment has been made to let them know your bill has been paid in order to be reconnected.
Please call 1 (855) 288-1496 to make a payment
or you can pay online here:
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Accounts can be opened in person at Town Hall during regular business hours. New owners must present a copy of a Photo ID, as well as a copy of the closing statement (HUD statement). Tenants are not able to open their own account. Commercial customers will need to provide proof of having obtained a Business Tax Receipt prior to establishing an account. For information on Business Tax Receipts, please call 954-797-1178. There is a $30 New Account Charge for setting up any account; this will appear on the customer’s first bill listed as "Connection Charge".
Security deposits for current tenants will be refunded once the Town no longer furnishes service to the customer. When an account is closed, the deposit will be applied to the final balance and the difference will be refunded. If the final bill is more than the deposit amount, a bill will be sent to the customer. We no longer require deposits for owners. Owners with a deposit on an account can request their deposit be refunded as a credit to the account.
If you are a tenant please call 1 (954) 797-1065 with the exact date you want to close your account. If you are a property owner please come to the office with your Settlement Statement or HUD or fax it to 1 (954) 797-1187 or email it to [email protected].