Utilities Customer Service

Utilities Customer Service Header

The Town of Davie provides water and sewer services to a portion of the Town. Other portions of the Town are serviced by other municipalities, such as the City of Sunrise, the City of Hollywood, or by a private utility company. The Contact Listing indicates the telephone numbers for each company/agency. If you do not know what provider services your area, please click the link with a map below, if it is not clear who provides your water, the Town’s Customer Service personnel will be glad to assist you in determining the correct provider to contact. The contact listing also lists telephone numbers for the providers of other types of utility services which are not provided by the Town but which are frequently asked about, such as cable television, trash collection, and electricity services.

*** NOTICE COVID-19 UPDATE ***

Posted 1/11/2021


Due to the COVID-19 pandemic, the Town of Davie previously suspended utility late fees and disconnections to lessen financial hardships experienced during these difficult times.  Please be aware that late fees and service disconnections of past due accounts will resume within a couple of months. Utility bills that are two months or more past due will be disconnected, unless a payment plan is in place with the Town of Davie Utilities Customer Service Division. Once water service is disconnected, payment of the FULL balance is required to reconnect service.  

 

If you are concerned about your water being disconnected, call 954-797-1065 or email utilities@davie-fl.gov to set up a payment plan for the past due balance, or if you have any questions. We will be able to spread out payments on past due balances by up to six months.

Please provide your address and account number when calling or emailing. 

 

Here is how payment plans work. You enter into a payment plan agreement with the Town to pay down the past due balance over a set period of time. Each month, by your bill’s due date, you need to pay your current bill plus the agreed upon payment plan amount. If the payment is received after the due date, you will be charged a late fee. If payment is not received, service may be disconnected. Service reconnections will be completed within 24 hours of notification of payment (excluding weekends and holidays).

Billing

Customers of the town are billed monthly based on rates approved by the Town Council at a public meeting.  The current rate table indicates what the rates for water and/or sewer services are today.

In the event of disconnection, once your full payment has been verified by Customer Service, we will attempt to reconnect service within 24 hours (not including weekends or holidays) however, we strive to provide same day service if possible.

Click link to View Your Billing History

Click to Pay Utility Bill Online/Set up Automatic Payments

A convenience fee of $3.75 will be added to each transaction for using this service.

Important Notice to Town of Davie Utility Customers

Utilities Customer Service Documents/Forms