(Information from National Council on Aging, Aging & Disability Resource Center of Broward County and FP&L)
Florida Power & Light
(Assistance and Information Services)
Florida Power and Light Company has many programs offering a variety of provisions for the customer in need.
1. Special Bill Payment Arrangements
2. Assistance and Referral Program
3. Care to Share Fund
4. FPL Friendly Reminder
5. 62 Plus Payment Plan
6. FPL Budget Billing
7. Speech and Hearing Impaired Equipment
8. Medically Essential Services Program (MES)
9. Managing Energy Efficiently (Home Energy Survey)
10. On-Call Program
If you need help, FPL’s Customer Service Representatives are just a phone call away. The number for FPL is on the bottom right-hand corner of your monthly bill. You can call Monday through Friday from 8a.m. to 5p.m.
Low Income Home Energy Assistance Program (LIHEAP)
This federal program provides eligible households an annual grant to help meet home heating and cooling costs. The grants are issued either directly to households or to the energy vendor. Grants can be used for attic insulation, floors, exposed water pipes, and the tune up, repair, or replacement of heating units or air conditioners in the participant's home.
Broward County Board of County Commissioners Department of Human Services Community Action Agency
900 Northwest 31st Avenue
Ft. Lauderdale, FL 33311
Phone: (954) 327-8797
|Emergency Home Energy Assistance for the Elderly Program (EHEAP) is a program which provides assistance for home-energy emergencies to qualified, low-income households with at least one person 60 years of age or older. Referrals for the Emergency Home Energy Assistance for the Elderly Program are channeled by the Aging and Disability Information & Referral Service to appropriate local administering agencies. Applicant households must have a
member, who is at least 60 years of age, must meet financial eligibility guidelines, and have an imminent energy crisis.
Aging and Disability Resource Center
5300 Hiatus Road
Sunrise, FL 33351
This federal program of the U.S. Department of Energy is designed to promote energy conservation in low-income households. The program provides free home energy repairs and services that can lower energy bills for participants. Services include insulation of doors, windows, floors, walls, ducts, and water heaters as well as modification to furnaces and other heating devices.
Broward County Minority Builders Coalition, Inc.
665 Southwest 27th Avenue, Suite12
Fort Lauderdale, FL 33312
Phone: (954) 792-1121
Hearing Impaired Telephone Equipment Distribution Program
This state program distributes equipment for the deaf, hard-of-hearing, deaf/blind, or speech impaired individual. The types of equipment provided are volume control phones for those with a hearing loss or speech impairment, voice carry-over phones, in-line amplifiers, telebraille, ring signaling devices, etc. All equipment is loaned to Florida citizens, at no charge, for as long as the devices are needed. The program also provides training on the use of the equipment and offers educational and informational programs.
Telephone Equipment Distribution and Training
United Hearing & Deaf Services
2800 W. Oakland Park Boulevard, Suite 306
Oakland Park, FL 33311
Phone: (954) 731-7203 Voice/TTY
Fax: (954) 485-6336
Lifeline is a government program that offers qualified people a discount on their local phone bill. Each state has its own eligibility rules. Link-Up helps pay some of your telephone installation charges. These programs are run through phone companies.
To apply, call the phone company you use or would like to use, and ask for the sales department. Tell the customer service representative that you would like
to apply for Lifeline and Link-Up.
For further information about this program:
Click on the United States map on this Web site to find the phone number for the Lifeline and Link-Up programs that fit your situation.
SafeLink Wireless® is a program supported by the U.S. government to provide all income-eligible households with access to free cell phones and airtime. The cell phones and airtime are provided by TracFone Wireless, a pre-paid cell phone provider.
Am I eligible?
Each state that offers the SafeLink Wireless® program has their own eligibility guidelines. Generally, you may be eligible for the program if you meet the income level set by the federal poverty guidelines or you receive a state or federally-sponsored benefit program (e.g. Medicaid, SSI, TANF, LIHEAP, SNAP/Food Stamp, Public Housing or Section 8). Eligibility for the program is reviewed each year.
Note: If you currently receive Lifeline assistance through another carrier, you may not be eligible for this SafeLink
Wireless® program with TracFone.
How does it work?
Households that are eligible for the program, will receive one free cell phone, mobile access to emergency services, and 68 free minutes per month. The phone will be mailed to your physical home address (no P.O. Box addresses will be accepted). The cell phone comes with many built-in features including: voicemail, text, call waiting, international calling to over 60 destinations, and caller ID. Use of the SafeLink Wireless® service does not cost anything there are no contracts, recurring fees, no hidden fees, and no monthly charges. Any minutes you do not use will roll-over into the next month.
Note: The SafeLink Wireless® program may only be available in certain cities/towns within your state. Click here and enter your zip code to find out if the program is available in your area.
P.O. Box 220009
Milwaukie, OR 97269
Toll-Free: (800) 378-1684 (Customer/Technical Support) or (800) 977-3768 (Apply by Phone)
Fax: (800) 834-7713